Property Administrator - Dereham

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Our client is a well-established and reputable independent Lettings firm that deals with Holiday lets, committed to providing exceptional service to guests and property owners alike. They are currently looking to expand their team and are seeking a Property Administrator to ensure smooth property management and maintenance operations.

As the Property Administrator, you’ll play a pivotal role in maintaining the high standards expected by both owners and guests. You'll handle on-stay maintenance and cleaning issues, foster strong relationships with contractors, and manage daily operational tasks to ensure everything runs smoothly.

Working Hours:

  • The role operates on a three-week shift cycle with shifts Monday to Friday and one weekend shift every three weeks.

The successful Property Administrator will be offered:

  • Base Salary: £25,500 per annum
  • Monthly Team Bonus: Additional monthly earnings – Around an extra £2,300 per annum
  • Discounted Holidays
  • 1 Free Break per Year in company properties
  • Ongoing training and support

Benefits of the role:

  • Be part of a reputable and growing independent holiday letting company.
  • Enjoy a supportive and inclusive work environment, with opportunities for personal and professional growth.
  • Access to comprehensive training and development opportunities.
  • Work in a fun, positive environment where your contributions are recognised and valued.

Property Administrator requirements:

  • Proven ability to creatively solve both short-term and long-term maintenance and operational challenges.
  • Excellent communication, organisation, and time-management skills.
  • Methodical approach with attention to detail, ensuring thorough follow-ups and continuous improvement.
  • Positive, upbeat demeanour, with the ability to multi-task and thrive in a fast-paced environment.

Key duties for the role of Property Administrator:

  • Resolve maintenance and cleaning issues during guest stays, ensuring all follow-up actions are completed efficiently.
  • Build and maintain strong relationships with contractors and third-party service providers to ensure seamless service delivery.
  • Provide excellent customer service to property owners, keeping them informed about all aspects of property maintenance.
  • Oversee and complete administrative tasks, ensuring all operations are in compliance with company policies and procedures.
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